Results of search for 'ccl=(su:{Customer services})' › ST. PAUL'S UNIVERSITY LIBRARY catalog

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1.	Image from Amazon.com Image from Google Jackets Image from OpenLibrary	Customer satisfaction measurement and management : using the voice of the customer / by Earl Naumann, Kathleen Giel. by Naumann, Earl, 1946- Giel, Kathleen, 1953- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cincinnati, Ohio : Thomson Executive Press, c1995 Availability: Items available for loan: Bishop Okullu Memorial Library (Limuru Campus) (1)Call number: HF5415.5 .N32 1995. Place hold Save to lists Add to cart (remove)
2.	Image from Amazon.com Image from Google Jackets Image from OpenLibrary	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher H Wirtz, Jochen Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007 Online resources: Table of contents only Availability: Items available for loan: Bishop Okullu Memorial Library (Limuru Campus) (2)Call number: HF5415.13 .L58 2007, ... Place hold Save to lists Add to cart (remove)
3.	Image from Amazon.com Image from Google Jackets Image from OpenLibrary	Services marketing : managing the service value chain / Manfred Bruhn and Dominck Georgi. by Bruhn, Manfred Georgi, Dominck Material type: Text; Format: print ; Literary form: Not fiction Publication details: Harlow, England ; New York : Financial Times/Prentice Hall, 2006 Availability: Items available for loan: Bishop Okullu Memorial Library (Limuru Campus) (1)Call number: HD9980.5 .B78 2006. Place hold Save to lists Add to cart (remove)
4.	Image from Amazon.com Image from Google Jackets Image from OpenLibrary	Supply chain management Strategy, Planning, and Operation / Sunil Chopra, Peter Meindl. Edition: global edition Publication details: Boston Pearson Education Inc. 2010 Availability: Items available for loan: Bishop Okullu Memorial Library (Limuru Campus) (4)Call number: HF5415.13.C56 2010, ... Nairobi Campus (1)Call number: HF5415.13.C56 2010. Nakuru Campus (2)Call number: HF5415.13.C56 2010, ... Place hold Save to lists Add to cart (remove)
5.	Image from Amazon.com Image from Google Jackets Image from OpenLibrary	A guide to computer user support for help desk and support specialist Fred Beisse. Executive editor: Marie Lee by Beisse, Fred, 1942- Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Canada Cengage learning 2010 Other title: Guide to computer user support for help desk and support specialists Availability: Items available for loan: Nakuru Campus (1)Call number: QA76.9 .T43 B45 2010. Items available for reference: Bishop Okullu Memorial Library (Limuru Campus): Not For Loan (3)Call number: QA76.9 .T43 B45 2010, ... Place hold Save to lists Add to cart (remove)
6.	Image from Google Jackets Image from OpenLibrary	An analysis of the effects of customer services on enhanced performance of banking sector in Kenya: a case study of Barclays Bank Limited. Wanjiku Ruth Wambui by Wambui, Wanjiku Ruth Material type: Text; Format: print ; Literary form: Not fiction Publication details: Limuru, Kenya: St. Paul's University, 2015 Availability: Items available for reference: Bishop Okullu Memorial Library (Limuru Campus): Not For Loan (1)Call number: THE HG1616 .W36 2015. Place hold Save to lists Add to cart (remove)
7.	Image from Amazon.com Image from Google Jackets Image from OpenLibrary	A guide to computer user support for help desk & support specialists / Fred Beisse. by Beisse, Fred, 1942- Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, MA : Course Technology, Cengage Learning, 2004 Other title: Guide to computer user support for help desk and support specialists Availability: Items available for loan: Bishop Okullu Memorial Library (Limuru Campus) (1)Call number: QA 76.9 .T43B45 2004. Place hold Save to lists Add to cart (remove)
8.	Image from Amazon.com Image from Google Jackets Image from OpenLibrary	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill Irwin, 2009 Online resources: Contributor biographical information Publisher description Table of contents only Availability: Items available for loan: Bishop Okullu Memorial Library (Limuru Campus) (1)Call number: HD9980.5 .Z45 2009. Place hold Save to lists Add to cart (remove)
9.	Image from Amazon.com Image from Google Jackets Image from OpenLibrary	A guide to computer user support for help desk & support specialists / Fred Beisse. by Beisse, Fred, 1942- Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, MA : Course Technology, Cengage Learning, 2009 Other title: Guide to computer user support for help desk and support specialists Availability: Items available for loan: Bishop Okullu Memorial Library (Limuru Campus) (1)Call number: QA76.9.T43 B45 1999. Place hold Save to lists Add to cart (remove)
10.	Image from Amazon.com Image from Google Jackets Image from OpenLibrary	The corporate coach / James B. Miller with Paul B. Brown ; foreword by Ron Zemke. by Miller, James B. (James Bernard), 1930- Brown, Paul B Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : St. Martin's Press, 1993 Availability: Items available for loan: Bishop Okullu Memorial Library (Limuru Campus) (1)Call number: HF5548.8 .M49 1993. Place hold Save to lists Add to cart (remove)
11.	Image from Google Jackets Image from OpenLibrary	Influence of Relationship Marketing Practices on the Performance of Commercial Banks in Kenya: A case Study of Equity Bank, Kenya by Mutuku, Alex Ng'ang'a, Wanjiku Muhoho, John [Dr.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Limuru St. Paul's Universirty 2016 Availability: Items available for reference: Nairobi Campus : Not For Loan (1)Call number: THE HF5415 .M88 2016. Place hold Save to lists Add to cart (remove)
12.	Image from Amazon.com Image from Google Jackets Image from OpenLibrary	Value proposition design : how to create products and services customers want / by Alex Osterwalder, Yves Pigneur, Greg Bernarda, Alan Smith ; designed by Trish Papadakos. by Osterwalder, Alexander Pigneur, Yves Bernarda, Gregory Smith, Alan Series: Strategyzer series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, New Jersey : John Wiley & Sons; c2014 Availability: Items available for loan: Bishop Okullu Memorial Library (Limuru Campus) (1)Call number: HF5415.5 .O87 2014. Place hold Save to lists Add to cart (remove)