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Return on investment in training and performance improvement programs / Jack J. Phillips

By: Material type: TextTextSeries: Improving human performance seriesPublication details: Houston, Tex. : Gulf Pub. Co., 1997 Description: xviii, 245 p. : ill. ; 24 cmISBN:
  • 0884154920
  • 9780884154921
Subject(s): Genre/Form:
LOC classification:
  • HF5549.5.T7 P43 1997
Summary: This book guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. You get user-friendly ROI calculations, plus ten post-program data collection methods, ten strategies for determining the amount of improvement that is directly linked to training programs, and ten techniques for converting both hard and soft data to monetary values. This book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes you through the ROI process step-by-step
Item type: Book
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Current library Collection Call number Copy number Status Barcode
Bishop Okullu Memorial Library (Limuru Campus) General Circulation Non-fiction HF5549.5.T7 P43 1997 (Browse shelf(Opens below)) 1 Available 058555
Total holds: 0

Includes bibliographical references and index

This book guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. You get user-friendly ROI calculations, plus ten post-program data collection methods, ten strategies for determining the amount of improvement that is directly linked to training programs, and ten techniques for converting both hard and soft data to monetary values. This book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes you through the ROI process step-by-step

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