Return on investment in training and performance improvement programs /

Phillips, Jack J., 1945-

Return on investment in training and performance improvement programs / Jack J. Phillips - Houston, Tex. : Gulf Pub. Co., 1997 - xviii, 245 p. : ill. ; 24 cm - Improving human performance series .

Includes bibliographical references and index

This book guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. You get user-friendly ROI calculations, plus ten post-program data collection methods, ten strategies for determining the amount of improvement that is directly linked to training programs, and ten techniques for converting both hard and soft data to monetary values. This book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes you through the ROI process step-by-step


0884154920 9780884154921


Employees --Training of--Evaluation--Handbooks, manuals, etc
Rate of return--Handbooks, manuals, etc

Employees|aHandbooks, manuals, etc|aTraining of |aEvaluation Rate of return|aHandbooks, manuals, etc

--Handbooks and manuals.

HF5549.5.T7 / P43 1997