Influence of Relationship Marketing Practices on the Performance of Commercial Banks in Kenya: A case Study of Equity Bank, Kenya (Record no. 56085)
[ view plain ]
000 -LEADER | |
---|---|
fixed length control field | 00704nam a22002057a 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 210223b ||||| |||| 00| 0 eng d |
050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | THE HF5415 |
Item number | .M88 2016 |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Mutuku, Alex |
245 ## - TITLE STATEMENT | |
Title | Influence of Relationship Marketing Practices on the Performance of Commercial Banks in Kenya: A case Study of Equity Bank, Kenya |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | Limuru |
Name of publisher, distributor, etc | St. Paul's Universirty |
Date of publication, distribution, etc | 2016 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | Xi, 70 p.; |
Other physical details | 30 cm. |
500 ## - GENERAL NOTE | |
General note | Includes bibliographical references |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Relationship marketing. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Service Differentiation |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Service Quality |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Ng'ang'a, Wanjiku |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Muhoho, John |
Relator term | Dr. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Library of Congress Classification |
Item type | Thesis |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Library of Congress Classification | Not For Loan | Non-fiction | Nairobi Campus | Nairobi Campus | ReserveNairobi | 23/02/2021 | THE HF5415 .M88 2016 | 062928 | 23/02/2021 | 1 | 23/02/2021 | Thesis |