000 00704nam a22002057a 4500
008 210223b ||||| |||| 00| 0 eng d
050 _aTHE HF5415
_b.M88 2016
100 _aMutuku, Alex
245 _aInfluence of Relationship Marketing Practices on the Performance of Commercial Banks in Kenya: A case Study of Equity Bank, Kenya
260 _aLimuru
_bSt. Paul's Universirty
_c2016
300 _aXi, 70 p.;
_b30 cm.
500 _aIncludes bibliographical references
650 _aRelationship marketing.
650 _aCustomer services
650 _aService Differentiation
650 _aService Quality
700 _aNg'ang'a, Wanjiku
700 _aMuhoho, John
_eDr.
942 _2lcc
_cTHES
999 _c56085
_d56085