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020 _a9780273779834
050 _aHF5415.13
_b.K68 2013
100 _aKotler, Philip
245 _aMarketing management
_cby Philip Kotler and Kevin Lane Keller.
250 _a14th ed. Horizon ed. congributions by Diane Sutherland and Jon Sutherland
260 _bPearson
_aBoston
_c2013
300 _a679 p. :
_bill ;
_c28 cm
500 _aIncludes bibliographical references and index.
505 _aUnderstanding marketing management -- Defining marketing for the 21st century -- Developing marketing strategies and plans -- Capturing marketing insights -- Collecting information and forecasting demand -- Conducting marketing research -- Connecting with customers -- Creating long-term loyalty relationships -- Analyzing consumer markets.
650 _aMarketing
_xManagement.
700 _aKeller, Kevin Lane,
_d1956-
942 _cBK
_2lcc
999 _c42813
_d42813