TY  - GEN
AU  - Milton, N. J. (Nick J.),
AU  - Lambe, Patrick,
TI  - The knowledge manager's handbook : : a step-by-step guide to embedding effective knowledge management in your organization 
SN  - 9780749484606 (paperback)
AV  - HD30.2 .M55 2020
PY  - 2020///
CY  - London : 
PB  - Kogan Page
KW  - Knowledge management
KW  - Handbooks, manuals, etc
KW  - Handbooks and manuals
N1  - Includes bibliographical references (pages [293]-296) and index
; Orientation to knowledge management implementation -- Preparation and resources -- Assessment and planning -- The implementation activity -- Case histories
N2  - "Knowledge management experts Nick Milton and Patrick Lambe draw on their practical experience as consultants and project leaders to guide you through each stage of creating and implementing a knowledge management framework to answer your organization's specific needs. The framework takes into account the four essential aspects of knowledge management - people, processes, technologies and governance - and shows how each of these can be optimized to unlock the value of your organization's knowledge. With international case studies from organizations of all sizes and sectors, and user-friendly templates and checklists to help you implement effective knowledge management procedures, The Knowledge Manager's Handbook is the end to end guide to making a sustainable change in your organization's knowledge management culture"--Back cover
ER  -