TY - BOOK AU - Mutuku, Alex AU - Ng'ang'a, Wanjiku AU - Muhoho, John TI - Influence of Relationship Marketing Practices on the Performance of Commercial Banks in Kenya: A case Study of Equity Bank, Kenya AV - THE HF5415 .M88 2016 PY - 2016/// CY - Limuru PB - St. Paul's Universirty KW - Relationship marketing KW - Customer services KW - Service Differentiation KW - Service Quality N1 - Includes bibliographical references ER -