TY  - BOOK
AU  - Ismail, Ahmed.
TI  -  Front office operations and management / 
SN  - 9780766823433
AV  - TX911.3.F75  .I86 2002
PY  - 2002///
CY  - Albany, NY : 
PB  - Delmar Thomson Learning, Delmar Cengage Learning
KW  - Hotel front desk personnel
KW  - Hotel management
ER  -