TY - GEN AU - Medlik, S AU - TI - The business of hotels SN - 9780750641159 AV - TX911.3.M27 M43 2011 PY - 2011/// CY - London, New York PB - Routledge KW - Hotel management N1 - "Published in association with Caterer & hotelkeeper" - Cover ; Includes bibliographical references and index ; |gpt. I.|tThe Concepts of Hotels and Hospitality.|g1.|tStaying Away from Home.|g2.|tHotel Products and Markets.|g3.|tHotel Policies, Philosophies and Strategies --|gpt. II.|tThe Structure of the Hotel Industry.|g4.|tThe Small Hotel.|g5.|tHotel Goups.|g6.|tInternational Hotel Operations --|gpt. III.|tThe Hotel and its Functions: Guest Services.|g7.|tRooms and Beds.|g8.|tFood and Drink. |g9.|tMiscellaneous Guest Services --|gpt. IV.|tHotel Support Services.|g10.|tMarketing.|g11.|tProperty Ownership and Management.|g12.|tFinance and Accounts -- |gpt. V.|tPeople and Procedures.|g13.|tHotel Organization. |g14.|tHotel staffing.|g15.|tPerformance in Hotels.|gApp. A.|tTravel and Hotels in the United Kingdom in the 1990s - -|gApp. B.|tTravel and Hotels in America in the 1990s ER -