TY  - BOOK
AU  - Viata, Joyce
AU  - Gesimba, Paul
AU  - Mwaura, Peter
TI  - Effects of Customer participation strategies on emergent Change preparedness among Firms in Telecommunication Industry in Nakuru Sub-County, Kenya
AV  - THE HD45 .V53 2018
PY  - 2018///
CY  - Limuru
PB  - St. Paul's University
KW  - Customer Motivation
KW  - Customer Training
KW  - Customer Role Clarity
KW  - Change Preparedness
KW  - Telecommunication Industry
ER  -