TY - GEN AU - Schwester, Richard Wilmot, TI - Handbook of critical incident analysis / SN - 9780765627247 (hbk. : alk. paper) AV - HV551.2 .H35 2012 PY - 2012/// CY - Armonk, N.Y. : PB - Routledge KW - Emergency management KW - Social aspects KW - Crisis management KW - Disasters KW - Accidents N1 - Includes bibliographical references and index. ER -