TY - BOOK AU - Thill,John V. AU - Bovée,Courtland L. TI - Excellence in business communication SN - 9780136103769 (alk. paper) AV - HF5718.2 .U6T45 2011 PY - 2011/// CY - Boston PB - Prentice Hall KW - Business communication KW - United States KW - Case studies N1 - Includes bibliographical references and indexes ER -