TY - BOOK AU - Miller, Katherine,1959- TI - Organizational communication: approaches and processes / SN - 9780534561444 AV - HD30.3 .M55 2003 PY - 2003/// CY - Australia ;Belmont, CA PB - Wadsworth/Thomson Learning, KW - Communication in organizations KW - Communication in personnel management KW - Interpersonal communication KW - Case studies N1 - Includes bibliographical references (p. 303-322) and indexes ER -