TY - BOOK AU - Thill, John V AU - Bovée, Courtland L TI - Excellence in business communication AV - HF5718.2.U6 .T45 2005 PY - 2005/// CY - Upper Saddle River, N.J. PB - Pearson Prentice Hall KW - Business communication KW - Case studies KW - United States N1 - Includes bibliographical references (pages R1-R10) and indexes ER -