TY  - BOOK
AU  - Guffey, Mary Ellen.  
AU  - Loewy, Dana. 
TI  - Essentials of business communication
SN  - 9780324588446
AV  - LT2330 .G84 2010  
PY  - 2010///
CY  - Mason, OH
PB  - South-Western/Cengage Learning
KW  - Business writing.
KW  - English language
KW  - Business English
KW  - Business communication.
N1  - Includes bibliographical references and index.; 0 unit 1. Communicating in today's workplace -- 1. Career success begins with communication skills -- Communication skills : your ticket to work or your ticket out the door - - Understanding the communication process -- Improving listening skills -- Enhancing your nonverbal communication skills -- How culture affects communication -- Capitalizing on workforce diversity -- Summing up and  looking forward -- Critical thinking -- Chapter review -- Activities and cases -- Video resources -- Career success starts with communication foundations -- Intercultural communication at work -- Understanding teamwork : Cold Stone Creamery -- Grammar/mechanics checkup -- Grammar/ mechanics challenge -- Communication workshop : technology (using job boards to learn about employment possibilities in your field) --
ER  -