TY - BOOK AU - Guffey, Mary Ellen. TI - Business communication: process and product SN - 9780176225162 AV - HF5718.3 .G84 2003 PY - 2003///. CY - Mason, Ohio PB - Thomson/South-Western KW - Business writing. KW - English language KW - Business English. KW - Business communication. N1 - Includes bibliographical references and index. ER -