TY - BOOK AU - Adler, Ronald B. (Ronald Brian), 1946- AU - Elmhorst, Jeanne Marquardt TI - Communicating at work: principles and practices for business and the professions SN - 9780072492903 AV - HF5718 .A33 2002 PY - 2002/// CY - Boston PB - McGraw-Hill KW - Business communication KW - Interpersonal communication N1 - Includes bibliographical references and index ER -