TY  - BOOK
AU  - Borisoff, Deborah J.
AU  - Victor, David A.
TI  - Conflict management: A communication skills approach
SN  - 0205272940
AV  - HM136 .B59 1997
PY  - 1998///
CY  - Boston
PB  - Allyn and Bacon
KW  - Interpersonal conflict
KW  - Interpersonal communication
KW  - Conflict management
N1  - Includes bibliographies and index
ER  -