TY - GEN AU - Rue, Leslie W. AU - Byars, Lloyd L. AU - Ibrahim, Nabil A. TI - Management: skills and application SN - 9780071326438 AV - HD31 .R84 2013 PY - 2013/// CY - New York PB - McGraw-hill KW - Management N2 - Part One: Foundations Chapter 1: Management in a Diverse Workplace Chapter 2: The Management Movement Chapter 3: Developing Communication Skills Chapter 4: Decision-Making Skills Part Two: Contemporary Issues Chapter 5: Ethical, Social, and Legal Responsibilities of Management Chapter 6: International Business Part Three: Planning and Organizing Skills Chapter 7: The Basics of Planning and Strategic Management Chapter 8: Organizing Work Chapter 9: Organizational Structure Chapter 10: Understanding Work Groups and Teams Part Four: Staffing Skills Chapter 11: Staffing Chapter 12: Employee Training and Development Part Five: Directing Skills Chapter 13: Motivating Employees Chapter 14: Developing Leadership Skills Chapter 15: Managing Conflict and Stress Chapter 16: Managing Change and Culture Part Six: Controlling Skills Chapter 17: Management Control Chapter 18: Appraising and Rewarding Performance Part Seven: Operations Management Chapter 19: Operations Management and Planning Chapter 20: Operations Control ER -