TY  - BOOK
AU  - Roman,Kenneth
AU  - Raphaelson,Joel
TI  - Writing that works: how to communicate effectively in business, e-mail, letters, memos, presentations, plans, reports, proposals, resumes, speeches 
SN  - 0060956437
AV  - PE1479.B87 R65 2000
PY  - 2000///
CY  - New York
PB  - Harper Resource
KW  - English language
KW  - Business English
KW  - Rhetoric
KW  - Business writing
N1  - Includes bibliographical references (p. 146-149)
UR  - http://www.loc.gov/catdir/description/hc043/00702901.html
UR  - http://www.loc.gov/catdir/enhancements/fy0911/00702901-b.html
ER  -