TY  - BOOK
AU  - Yeates,Donald
TI  - Systems analysis and design / 
SN  - 0273655361 
AV  - QA76.9.S84 S97 2004
PY  - 2004///.
CY  - Harlow, England ; 
PB  - New York : Financial Times Prentice Hall, 
KW  - System analysis
KW  - Statistical decision
N1  - Previous ed.: published as edited by Don Yeates, Maura Shields and David Helmy. Harlow: Financial Times Management, 1994.; Includes index; Statistical thinking in business -- Six Sigma and statistical thinking -- Data in the business environment -- Metrics and measurement -- The balanced scorecard -- Sources and types of data -- Data classification -- Populations, samples, and statistics -- Using Microsoft Excel -- Basic Excel skills -- Copying formulas and cell references -- Functions -- Other useful Excel tips -- Excel add-ins -- Working with data in Excel -- Pivot tables -- Basic concepts review questions --  Skill-building exercises -- Problems and applications
ER  -