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Effects of Customer participation strategies on emergent Change preparedness among Firms in Telecommunication Industry in Nakuru Sub-County, Kenya

Viata, Joyce

Effects of Customer participation strategies on emergent Change preparedness among Firms in Telecommunication Industry in Nakuru Sub-County, Kenya - Limuru St. Paul's University 2018 - Xi, 70 p.; 30 cm.

Subjects--Topical Terms:
Customer Motivation
Customer Training
Customer Role Clarity
Change Preparedness
Telecommunication Industry

LC Class. No.: THE HD45 / .V53 2018

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