A+ guide to software managing, maintaining, and troubleshooting /

Andrews, Jean, 1946-

A+ guide to software managing, maintaining, and troubleshooting / A plus guide to software managing, maintaining, and troubleshooting Jean Andrews - 3rd ed. enhanced - Australia ; Boston, MA : Thomson/Course Technology, 2006 - 300 xxiv, 676 p. :|bcol. ill. ;|c24 cm. +|e2 CD-ROM (4 3/4 in.)

Includes index

Chapter 1. Introducing and comparing operating systems -- Chapter 2. How an OS works with hardware and other software -- Chapter 3. Understanding the boot process and command line -- Chapter 4. Supporting Windows 9x/Me -- Chapter 5. Understanding and installing Windows 2000 and Windows NT -- Chapter 6. Managing and troubleshooting Windows 2000 -- Chapter 7. Installing and using Windows XP professional -- Chapter 8. managing and supporting Windows XP -- Chapter 9. Managing memory -- Chapter 10. Supporting hard drives -- Chapter 11. Windows on a network -- Chapter 12. Windows on the Internet -- Chapter 13. Printers, the Mac OS, and Linux -- Appendix A. Error messages and their meanings -- Appendix B. ASCII character set and Ansi.sys - - Appendix C: the hexadecimal number system and memory addressing -- Appendix D. FAT details -- Appendix E: The professional PC technician -- Appendix F. Windows XP service pack 2-- Glossary -- Index


System requirements for the accompanying computer discs: PC with 486 or faster running Windows 95 or later or Windows NT 4.0 or later; 16 MB RAM; CD-ROM drive, double speed (2X) or faster

9780619213268


Computer technicians--Certification
Computer software--Problems, exercises, etc

QA76.76.S64 / A5 2004