Systems analysis and design /

Yeates, Donald.

Systems analysis and design / Donald Yeates and Tony Wakefield. - 2nd ed. - Harlow, England ; New York : Financial Times Prentice Hall, 2004. - xvi, 499 p. : ill. ; 25 cm.

Previous ed.: published as edited by Don Yeates, Maura Shields and David Helmy. Harlow: Financial Times Management, 1994.

Includes index.

Statistical thinking in business -- Six Sigma and statistical thinking -- Data in the business environment -- Metrics and measurement -- The balanced scorecard -- Sources and types of data -- Data classification -- Populations, samples, and statistics -- Using Microsoft Excel -- Basic Excel skills -- Copying formulas and cell references -- Functions -- Other useful Excel tips -- Excel add-ins -- Working with data in Excel -- Pivot tables -- Basic concepts review questions -- Skill-building exercises -- Problems and applications.

0273655361 0137019033 (alk. paper)

2008054659


System analysis.
Statistical decision.

QA76.9.S84 / S97 2004