000 00585nam a22001937a 4500
005 20260313063325.0
008 260313b |||||||| |||| 00| 0 eng d
020 _a9780140288520
050 _a BF637.C45
_b.S78 1999
100 _a Stone, Douglas,
245 _a Difficult conversations :
_bhow to discuss what matters most /
260 _aNew York :
_bPenguin Books,
_c1999
300 _axxi, 250p
_bill.;
_c23cm
650 _a Interpersonal communication.
650 _aInterpersonal communication
700 _aPatton, Bruce,
700 _a Heen, Sheila
942 _2lcc
_cBK
999 _c60249
_d60249