TY - BOOK AU - Cassidy,Anita AU - Guggenberger,Keith TI - A practical guide to information systems process improvement SN - 9781574442816 AV - T58.64. C37 2001 U1 - 658.4/038/011 21 PY - 2001/// CY - Boca Raton, Fla. PB - St. Lucie Press KW - Management information systems KW - Information technology N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/enhancements/fy0646/00009370-d.html ER -