Digital Banking, Operational Efficiency, Competitive Intensity and Service Delivery among Commercial Banks in Kenya
Masila, Lewis Muia
Digital Banking, Operational Efficiency, Competitive Intensity and Service Delivery among Commercial Banks in Kenya - Limuru, Kenya: St. Paul's University, 2025. - xiii, 262p.; ill. 30cm.
A Thesis Submitted to the School of Business and Leadership Studies in Fulfilment of the Requirements for the Award of Degree of Doctor of Philosophy in Business Administration
Customer services
Bank management
Electronic funds transfers
Internet banking
Banks and banking
THE HG1710 / .M37 2025
Digital Banking, Operational Efficiency, Competitive Intensity and Service Delivery among Commercial Banks in Kenya - Limuru, Kenya: St. Paul's University, 2025. - xiii, 262p.; ill. 30cm.
A Thesis Submitted to the School of Business and Leadership Studies in Fulfilment of the Requirements for the Award of Degree of Doctor of Philosophy in Business Administration
Customer services
Bank management
Electronic funds transfers
Internet banking
Banks and banking
THE HG1710 / .M37 2025